Question: I am a nurse practitioner who
has accepted a position in a clinic with a largely Muslim clientele. What
should I know about Muslim culture, to make sure I offer the best
care?
Answer: David Berg, Chaplain and
Cultural Competency Educator at Fairview-University Medical Center in
Minneapolis, writes: As you already realize, healthcare is not a
“one-size-fits-all” profession! It is important to be sensitive to ways in which
culture and faith impact your patients’ healthcare experiences.
One good
place to start with all patients is to let them know that you want to make them
comfortable and ask them what they need. An attitude of openness and acceptance
will do wonders.
Recognize that with Muslims, as with many faiths, there
are varying beliefs and practices, so talking to the patient directly is useful.
That said, it can be helpful to have a general understanding of different
cultures. Here are a few basic but very important considerations for your Muslim
patients.
DIET: Observant Muslims will fast from
sunrise to sunset during Ramadan, occurring in the ninth month of the Muslim
calendar. Although sick people are not strictly obligated to fast, many of your
patients may choose to do so. Since some of these patients may have a vital need
to eat for recovery, communicating with them about this is necessary.
MEDICINE: Many medications have a gelatin base. This
pork derivative is taboo in Muslim culture, so alternative formulations or
remedies are preferred.
COMMUNICATION/INTERACTION: It
is important to read non-verbal cues. Some of your Muslim patients will not be
comfortable shaking hands with a member of the opposite sex. But if the patient
extends his or her hand when you meet, of course you should shake it. Modesty is
very important to Muslims, and many of them will prefer a same-sex provider, and
will be comfortable undressing or uncovering only the part of the body currently
being examined.
As you can see, this list simply scratches the surface
of how cultural sensitivity will help you (and your patients) in your new
position!
There are many cultural competency resources that can help you
access, comprehend, and assess the role of culture in healthcare. Primarily,
these tools will help you gain a greater appreciation for how the patient
understands their health/illness with regard to culture, preferred healer and
interventions, traditional health practices, and communication patterns.
Many of these tools are based on the CLAS (Culturally and Linguistically
Appropriate Services) standards (http://www.omhrc.gov/clas/po.htm [1]), developed by the U.S.
Department of Health and Human Services, the Office of Minority Health, and
Resources for Cross Cultural Health Care. In addition to learning about the CLAS
Standards, check out the following sites for more cultural competency
information:
American
Medical Association Cultural Competence [2]
Cross
Cultural Health Care Program [3]
And here is a website with more information
on Islamic culture and faith
http://www.islam.com [4]
Links:
[1] http://www.omhrc.gov/clas/po.htm
[2] http://www.ama-assn.org/ama/pub/category/6759.html
[3] http://www.xculture.org/resource/library/index.cfm
[4] http://www.islam.com/
[5] http://www.takingcharge.csh.umn.edu/our-experts/david-berg-ma-mdiv